News — 03 April 2012

The city of Dryden posted the 2011 financial statements for the Dryden Municipal Telephone System and Dryden Mobility, Tuesday morning.

Click the links above to navigate to the financial statements.

The statements were posted alongside the following press release:

DMTS still very much in business

DMTS would like to take this opportunity to reassure its valued customers that, while we are working through difficult financial times, we are here to serve you for your telecommunications needs. We would like to thank those customers who have remained loyal; without your support DMTS would not be the local asset that it is today.

DMTS has served the community and region for nearly one hundred years. Throughout this long and proud history, the organization has strived to provide the residents and businesses of the City of Dryden and area with exceptional service at a value that is second to none. Furthermore, DMTS supports local events, clubs, teams, concerts and festivals.

Through the delivery of services DMTS provides the Dryden area with fulltime employment for 30+ people. Currently DMTS fuels the local economy with an economic impact of an estimated ten million dollars annually and has done so for many years.

The services and technologies provided have facilitated opportunity for business developments both local and regional.

Though the audited statements indicate financial difficulty in delivering cellular services to the City and area, DMTS Voice & Internet services are self-sustaining. These revenue streams are profitable and encompass fifty percent of DMTS’ service delivery options.

In early 2011, a renowned industry consultant was hired to evaluate DMTS’ business processes and assisted Management in the development of a strategic business plan for the years to come. Through that process many issues were identified and presented to City Council and the Management team. Many of these issues have been addressed and improvements will be in place by mid-2012. A major remaining issue is related to the delivery of cellular services in a cost effective manner.

The cellular telephone industry has begun to move at an alarming rate of speed. The industry is constantly evolving, offering newer technologies that deliver faster, more efficient services that are extremely capital intensive to service providers and require a great deal of operating income to remain sustainable. DMTS entered the cellular market with a promise of a “somewhat future-proof” technology at a time when technologies were changing and service delivery partnerships were of the greatest

importance. Since that transition was made in 2008, DMTS has faced countless hurdles, both strategic and technological. The Management and Staff have put in countless hours of time and effort to deliver a quality of service that customers require and expect. The chosen technology, in the end, has fallen far short of promised capabilities and DMTS has aggressively investigated and pursued replacement options.

Currently, DMTS is exploring partnerships and entertaining alternative service delivery methods in order to resolve its financial and technological challenges and continue to serve the community it has called home for the past century.

DMTS will evolve its business, not only to meet customer expectations and business goals, but to regain financial sustainability.

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About Author

Chris Marchand is a native of Dryden, Ontario. He served his first newspaper internship at The Dryden Observer in 1998 while attending journalism studies at Thompson Rivers University in Kamloops B.C. He's worked desks as both reporter and editor at the Fernie Free Press as well as filled the role of sports editor at the Cranbrook Daily Townsman. Marchand was named editor of the Dryden Observer in Aug. 2009.

(3) Readers Comments

  1. the DMTS is it seems to me an outdated system, since 2000 I have tried to conduct my business from Dryden, I am currently dealing with Telus and everything is fine until I aproach Dryden then things aren’t compatable. Truckers have told me that Dryden is a “dead spot” and its hard to do business here. Why does the mobile division continue to loose money and discourage business I will be retiring soon and would actually like to stay connected to the world ,I say sell it or give it up to someone who can provide a good service.

  2. I believe if you don’t support local businesses, you lose it and regret it at a later date. If you have to deal with a company who is far away it will cost you a lot more than if you had supported your local business in the first place. Therefore “Support your local sheriff” as much as you can. Have a nice day.

  3. Can you say “done like dinner?”

    What was city council thinking trying to compete with a 20 year technology with no scalability?

    There was never a chance this was going to succeed. They made promises that anyone with an iota of knowledge about cellular knew were never going to come to fruition.

    Heads should roll at city hall over this huge misstep. The citizens of Dryden will still be paying for this mistake years from now.

    The company has no real value, so finding someone who is willing to pay for a few thousand customers is going to be very difficult. I’m thinking it’s more than likely the cell division with either be given away to stop the bleeding or they will just shut it down to stop the hemorrhaging.

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